Starting with a new dentist can feel uncertain — especially if it has been a while since your last visit, or if you are new to the Churchville, Bel Air, or Aberdeen area. At Churchville Dental Care, we want every new patient to walk through our door feeling informed and at ease. This guide walks you through exactly what happens at your first appointment, from the moment you call to schedule to the moment you leave with a personalized care plan.
Before Your Appointment: What to Prepare
When you call (410) 838-1133 or book online, our front desk team will ask for your insurance information, date of birth, and any specific concerns. If you are transferring from another practice, we can request your records and X-rays directly. Arrive 10 to 15 minutes early to complete new-patient paperwork, or download forms from our website beforehand. Bring your insurance card, a photo ID, and a list of current medications. If you have dental anxiety, let us know when you call — our team is experienced in working with anxious patients.
Step 1: Health History Review
A dental assistant will review your health history form with you. We ask about your medical history, current medications, allergies, and any past dental experiences because your overall health directly affects your oral health. Conditions such as diabetes, heart disease, and osteoporosis have well-documented connections to dental health. We also ask about your dental goals — whether you are focused on health maintenance, cosmetic improvements, or addressing specific concerns.
Step 2: Digital X-Rays
For most new patients, we take a full set of digital X-rays. These images allow us to see what is happening beneath the surface — between teeth, inside the bone, and in areas that cannot be examined visually. Digital X-rays at Churchville Dental Care emit up to 90 percent less radiation than traditional film X-rays and produce instant, high-resolution images we can review with you on-screen. If you have had recent X-rays at another practice, we may be able to use those instead.
Step 3: Comprehensive Examination
The dentist will conduct a thorough examination of your teeth, gums, jaw, and soft tissues. This includes a tooth-by-tooth assessment using an intraoral camera, a periodontal (gum) assessment measuring pocket depths, a bite and jaw evaluation checking for grinding or TMJ issues, and an oral cancer screening. The oral cancer screening is visual and tactile, takes less than two minutes, and is included in every comprehensive exam at no additional charge.
Step 4: Professional Cleaning
In most cases, your first appointment includes a professional cleaning performed by one of our dental hygienists. The hygienist removes plaque and tartar from all surfaces of your teeth — including areas that regular brushing and flossing cannot reach — and polishes your teeth to remove surface stains. If the examination reveals significant gum disease, we may recommend a more intensive cleaning called scaling and root planing before proceeding with a standard prophylaxis.
Step 5: Your Personalized Care Plan
At the end of your appointment, the dentist will review the findings and present a personalized care plan. This plan outlines any recommended treatments, their priority level, and their estimated cost. We explain why each recommendation is being made, what happens if it is not addressed, and what your options are. We never pressure patients into treatment — our role is to give you accurate information and honest recommendations. We also work with you to prioritize treatment in a way that fits your budget and insurance coverage.
Frequently Asked Questions
How long does a new patient appointment take?
Plan for approximately 60 to 90 minutes for a comprehensive new-patient visit that includes X-rays, examination, and cleaning. If significant treatment is identified, we may schedule a separate appointment to discuss the care plan in detail.
What if I have not been to the dentist in years?
You are not alone — and you will not be judged. Many of our patients come to us after a long gap in care, and our priority is to help you get back on track. We will assess your current situation and build a realistic plan to restore and maintain your oral health.
Do you accept my insurance?
We accept most major PPO insurance plans. Call (410) 838-1133 and our team will verify your benefits before your appointment so you know exactly what to expect.
Can I bring my whole family for the first visit?
Yes — we welcome patients of all ages, from young children to seniors. We can often schedule family block appointments so multiple family members are seen on the same day, minimizing trips to the office.
Do you see children at Churchville Dental Care?
Yes. We are a family-friendly practice that welcomes patients of all ages including young children. We recommend children have their first dental visit by age one or when their first tooth appears. Our team is experienced in making children feel comfortable and safe during every visit.